Think big and take a proactive stand in your virtual career!
In 2003, I took my virtual executive firm to the next level and began contracting individuals who were new to the virtual environment but highly skilled (or so they would say) to work as a team associate. The applicant was required to complete three projects before I would consider them for a co-associate spot. These projects ranged from website development to data entry. The objective was to evaluate the individual's skill set, work ethics, and performance.
The results were not always pleasant. The majority of the time I ended up correcting the work that was coming in and mending customer relations because of an individual's actions. It frustrated me to no end. I could not figure out why the VAs I contracted were letting me down. Then one day it hit me - They knew how to provide a service, but they knew very little about virtual customer service or retaining customer relations.
In March of 2009, I launched The Certified Virtual Professional's Success Toolkit
program website (http://www.certifiedvp-successtoolkit.com
). This success toolkit compliments the CVP Level #1 professional certification program as it gives you the information and tools you need to work successfully in your virtual career. Plus in addition to the Directory Database CD, Business Forms & Contracts CD, you receive the Certified Seal of Professionalism & the CertifiedVP Business Ethics Seal.
This combined with my Mentoring 2 Success Workshops you will be well on your way to building your business road map to success. So check it out. I welcome any feedback on the site you can give me.