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Permalink Reply by AQEEL RAZA on May 27, 2009 at 7:33pm

Dear Helen
Hopefully you would be alright. Please read the details about my company. I am from london, i got my last qualification from the LSBU, London in Physics. I worked for British Gas, London Electricity, t-Mobile, Vodafone etc. We already running some british campaign from our Pakistan Office. And you know it is quite cheaper than to run your campaign in europe or USA. About my Company:

SolsNet is a web solutions company, headquartered in Canada, with offices in USA, Pakistan and Romania, enabling business organizations to explore the power of the World Wide Web. Driven by high quality professionals, we help companies achieve and surpass their business goals with web solutions that boost their business on the Internet. If you are looking for innovative, cost effective and timely solutions for the growth of your business worldwide, regardless of how small or large your business is, SolsNet is the best choice to help your dreams come true. The company is driven by high quality professionals and managed by creative web architects. We help companies achieve and surpass their business goals with web solutions that boost their business in the cyber world.
Our time tested technology solutions are backed by the highest level of quality assurance. We deliver robust, state-of-the-art and feature-rich Internet solutions that result in increased brand awareness, sales and customer services. Due to our diverse and continually expanding business clientele in international market, SolsNet has been geared up to face new challenges, and with our highly creative and technical expertise we are now into a win-win situation in IT industry.
Since its inception, SolsNet had thrived to provide excellent customer service, support in the field of web designing and development to our clients all over the world. SolsNet is committed to helping our customers make their web business a successful business.

About the Call Centre and the Telemarketing services, we are providing:


Call Center Service

Having a rich experience, and expertise to set up and manage any type of call center operations, SolsNet Call Center has been evolved, in the business world, as a corporate decoder to interpret, translate and understand the voices of global customers.
SolsNet Call Center, with high-tech infrastructure to run campaign for our international clients, offers a broad range of services for call center operations including various inbound and outbound calls for our foreign clients across United States, UK and many European countries.
SolsNet has established a dedicated call center facility which is specialized in executing tele-customer support, telemarketing operations and tele-sales campaign besides numerous projects ranging from remote call monitoring to end-to-end processing services, and from order taking to back office processing.
Our services also include exclusive call centre training programs for various clients in both private and public sector. Starting from conventional welcome calls to verbal queries related to verifications, surveys, lead generation, offshore recoveries etc., we are, in fact, capable to handle an entire range of calls, online inquiries etc..
We provide both voice and non-voice services in any media including phone, email, chat plus voice chat, white mail, and fax.

Service Highlights:
• Tele sales and telemarketing campaigns
• Outbound cold telemarketing
• Back office processing that includes data entry, transcription, research and analysis
• Acquisition and sales program that includes inbound services and sales, outbound sales, order taking and fulfillment, lead generation, product information requests, and subscription renewals
• Order processing service
• Remote call monitoring
• Live operator answering service
• Transaction processing
• Accounting services
• Toll-free telephone answering service
• Message delivery answering service
• End-to-end processing services
• Remote network management
• Non-voice services including medical transcription, legal transcription, and general transcription services
• 24/7customer support
• 24/7 telephone answering service
• Dispatch of service, emergency or technical support personnel


Virtual Assistant

Well beyond time and space, a true virtual assistance may offer you a whole cosmos under the sun. Our VAT (Virtual Assistance Teams) help you offload your redundant and time consuming tasks, supporting your team to work efficiently...
Now don’t spend too much of your time on routine business tasks. Just build up your business and let us do the rest. Augmenting your team with our virtual assistants will help you run your business smoothly and effectively.
SolsNet provides specialized virtual assistance services to our global clients. Facilitated with guaranteed quality assurance, our VAT TEAMS help you concentrate on your core business development. From day-to-day business tasks to routine office work, our professional virtual assistants offer a high level of services fulfilling your all organizational needs expertly.
Our highly-trained and experienced virtual assistants perform a full range of administrative, secretarial, clerical, accountancy, and HR related tasks. SolsNet provides both dedicated and shared virtual assistance on an ongoing or as-needed basis.
Following are the major services offered by our VAT TEAMS:
• General Business and Personal Task
• Transcription
• Sales & Marketing
• Information Management
• Customer Relations Management
• Phone Services
• Website Maintenance / Webmaster Services
• E-mail/Chat Management
• Analysis & Research
• Database Management
• SEO Services

Starting from IT professionals to experienced HR personnel and from dedicated data entry operators to seasoned sales agents, our virtual assistants are specialized in their fields having all knowledge and expertise to deliver desired services beyond your expectations. In fact, they are true contract professionals offering a whole range of business assistance with maximum accuracy, quick turnaround, and utmost confidentiality altogether.
A true virtual assistance not only helps you save your valuable time, money and resources, but they also facilitate lifetime business achievements while working on short term projects with limited scope. More than a cost-effective alternative, our virtual assistance stands for complete professionalism and dedication in given tasks.
Thanks to SolsNet. When assistance comes virtually, it does help you actually.

Service Highlights:
• Available on hourly, daily, monthly basis or as required by the client
• Communicate with your virtual assistant via email, phone, instant messaging or fax
• Pay only for the actual time they work for you
• High-quality services at very affordable prices
• A great way to handle both routine and occasional projects

Hopefully you would like the details, if you need more information, please let me know, i would be pleased to answer you. Or, you can email me to: jesuspassion786@yahoo.co.uk

Aqeel Reza
Offshore communication Executive
www.solsnet.com
PGD-Physics (London)
BS Mechanik
Bio-Gas naturligtvis från Sverige
Zertifikat Deutsch als Fremdsprache
Nederlandse taal voor
Nederlandse taalcursus
Member Germany Business and Professional network
Member biz LATVIA
Member Human Resources UK.
Member Friends Of Britain.
Member Toronto Entrepreneur Alliance .
Suite # 1508-1511
Caesar's Tower, National IT Park,
Shahra-e-Faisal, Karachi
Phone: (92-21) 2789720 (Ext-123)   Fax: (92-21) 2785519
PAKISTAN

Attachments:

• s4s call center.ppt, 1.3 MB

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Permalink Reply by Helen Byrne on May 28, 2009 at 5:06am

Wow! Thanks for the very comprehensive response Aqeel. I will keep your details and discuss with my client when appropriate.
Helen

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