I couldn't put it down once I started. Every virtual assistant should read Vickie's book if they want to have great client relationships! The exercises at the end of each chapter are excellent. The chapter on authentic communication emphasizes the need for us to be who we are, whether in business or in our personal lives.
Vickie also helps virtual workers understand how to maintain boundaries and when to say no - and how to do it graciously. Thank you Vickie!
Tags: assistant, client, relationships, virtual
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