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All Blog Posts Tagged 'customer' (4)

Using Every Letter Will Spell Success

This article was written largely from a sales perspective, but is so perfect for the home-based entrepreneur that I think it should be printed and placed on the wall next to your phone and computer.



By HARVEY MACKAY First published: Sunday, April 20, 2008



Not long ago, I listened as one of my grandchildren practiced his ABCs. He had a little picture book that helped him remember what the letters stood for, and he studied it intently, determined to be the first in his class… Continue

Added by Theodore Henderson on July 15, 2009 at 1:24pm — No Comments

14 Steps to Take before You Purchase Land for Development

DUE DILIGENCE can make the difference between failure and reaching success when it comes to any purchase, but especially when buying property for development. I know you wouldn’t do it, but I am often amazed that some people will purchase acreage with the intention of splitting and making some money, without at least checking on whether the proposed split is feasible or even legal. Never rely on someone else’s say so, even your real estate agent’s, that you can easily split land and turn a… Continue

Added by Nancy Frye-Swope on June 26, 2009 at 11:00am — No Comments

Customer Service Superheroes

We've added a new 'Customer Service Policy' to our website. In a humorous way we hope to diffuse potential challenges before the arise.

This arose from the fact that sometimes clients think we are mind readers and the lack of communication can cause issues.

We'd love to hear what you think about our new policy.

Please read it here and let us know what you think.

Added by Sue L Canfield on February 24, 2009 at 7:53pm — No Comments

Tips on client retention.

To stand out to your clients and leave your competitors in the dust, it pays to be seen as a client-focused company, always striving to find the best ways to keep their clients happy by improving their service and supporting their clients. One advantage of being seen as a client-focused company is that it positions you above your competitors and affords you the opportunity to capture a large share of the market. Most clients are willing to spend more money on a better service, so once your… Continue

Added by Carlana Charles on November 17, 2008 at 5:18am — No Comments

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